“Absolutely the very best customer service I have ever received. Had the bike repaired and safety checked. In and out in 2 hours. Very reasonable prices with first quality work. The staff answered my questions and unloaded and reloaded the bike. I would highly recommend this shop for all your bicycle needs.”
— Mike F. Asheville NC
“This is one of the best bike shops I have ever been. The owner and staff are really friendly and knowledgeable. ”
— Greg N. Asheville NC
“Had a great experience here buying my latest bike, a Kona Big Honzo. There are lots of bike shops in the area, but Alan makes sure you feel respected and heard. Also, it was a really fun, laid back, and friendly environment. I noticed that not one person wasn’t greeted and attended to, from little to big purchase.”
— Teri Z. Asheville NC
“I had a front derailleur problem that I couldn’t figure out and a race the next day. The Epic Cycles guys fixed me up in, literally, one minute. First class mechanic and darn nice guy. The shop is wonderful and Black Mountain is the place to be. Thanks to Epic I did very well in my race.”
— Elliott B. Asheville NC
“Excellent customer service. I bought my first personal mountain bike here and I was helped the whole way through the shopping experience to find the perfect starter bike for my riding style. I went and rode for a few days and ended up breaking the derailleur on the bike... I brought it in early in the morning and they fixed it by the end of the day free of charge... and not to mention that they replaced the part with an upgraded version of the derailleur. I was super impressed with the customer service and friendliness of the staff. Definitely would recommend.”
— Jade E. Asheville NC
“I’ve been coming to this bike shop for almost 10 years now for new bikes and parts. Every time I’ve went in I’ve always had outstanding service. Every employee including the owner are very honest and treat you with respect. They know their bikes in and out. 10/10 experience each time I walk in!”
— Brennan F. Asheville NC
“Great service and shop. Strongly recommend coming here to rent/buy bikes, ask for advice regarding the local trails, and request any sort of bicycle service.”
— Jacek Z. Asheville NC
“Awesome place for a mountain bike rental. Friendly and helpful people and quality bikes. Great trails just around the corner.”
— Clennell C. Asheville NC
“Awesome bike shop with friendly, knowledgeable people. Kona and Jamis bikes available, tons of bike accessories, great bike services and affordable maintenance on your bike. Also, fast bike repair service.”
— Chessie G. Asheville NC
“There is a great selection of bikes and bike gear. The owner is always there with a good biking story, local trail knowledge, and gear recommendations. They also do bike maintenance and have good turn around times. It’s an all around great local bike shop.”
— Robert W.
“This bike shop is awesome. Everything from a great selection of bikes, excellent service, and some of the nicest people. I am so glad I stumbled upon this bike shop. I highly recommend Epic Cycles for all your bike needs.”
— Brenden L. Asheville NC
“1st class MTB service and support for rentals. Rent here and do the Kitsuma loop and more from the doorstep. I even damaged the bike and they didn’t hassle me to pay to fix it. Great bikes too.”
— Matty T. Asheville NC
“Big love for Al and his talented crew at Epic Cycles. They were helpful, courteous, professional, and incredibly patient. As a beginning biker, I needed someone to help me figure out what I needed while staying in my price range. Epic treated me with the same respect, attention, and care as they treated the more hard core bikers that walked in. I got a great bike at a great price and couldn’t be happier.”
